VAT Exemption For Disabled People

All of our walking sticks, crutches and crutch accessories qualify for VAT relief for eligible customers. To claim it, select VAT exempt pricing when you add them to your basket.

Not sure if you qualify? Take our 30 second quiz.

Who qualifies for VAT relief?

VAT relief is available on our crutches and walking sticks when they are for someone using them long term, for their own personal or domestic use. It doesn't apply to short term use.

The full eligibility rules are set by HM Revenue and Customs. You can read them on GOV.UK: VAT relief on products and services.

HMRC Reference: Notice 701/7

Which law covers this notice?

The VAT Act 1994: Section 30 holds that goods and services specified in Schedule 8 to the Act are zero-rated; and Schedule 8, Group 12 (as amended by SI 1997/2744, SI 2000/805 and 2001/754) specifies the zero-rated goods and services explained in this notice.

How do I claim VAT relief with Cool Crutches?

Select VAT exempt pricing on the product page. By selecting VAT exempt pricing you declare you are eligible under the HM Revenue and Customs rules. For more information, please visit GOV.UK.